Judy has lived in Oregon more than 30 years. She worked in the public school system before re-entering the insurance industry. She worked for Hammerstad Insurance in Eugene for 30 years, focusing on personal lines and claim customer service. As Hammerstad Insurance became Columbia Insurance Group, she continues in the same capacity. Judy has found it fascinating to witness the insurance industry evolve from a highly personal to a highly automated form of sales and service; she views each phone call as an opportunity to bring some of that personal service back to clients.