Meet The Team Caroline Flapper Personal Lines Account Manager (360) 892-3998 x130 (360) 892-4883 carolinef@wallerins.com Dianne Zigmond Personal Lines Agent (503) 682-3200 x113 (503) 682-3229 dianne@rayinsagency.com Griffin Beairsto Senior Commercial Account Manager (360) 892-3998 x310 (360) 892-4883 griffin@columbiaint.com Haley West, J.D. Legal | Accounting | Commercial Account Manager (360) 892-3998 x190 (360) 892-4883 haley@columbiaint.com Heather Maya Personal Lines Senior Account Manager (360) 892-3998 x270 (360) 892-4883 heather@columbiaint.com Jo Ellen Schiedler Claims Specialist (360) 892-3998 x330 joellen@columbiaint.com Judy Puderbaugh Personal Lines CSR (541) 342-3363 x220 (360) 892-4883 judy@columbiaint.com Kevin Ixcoy, Bilingual Commercial Account Manager (360) 892-3998 x170 (360) 892-4883 kevin@columbiaint.com Kim Block, CISR Personal Lines Senior Account Manager (360) 892-3998 x140 360.892.4883 kim@columbiaint.com Lena McCafferty Office Manager & CSR (360) 892-3998 x100 (360) 892-4883 lena@columbiaint.com Macy Harwood Personal Lines Account Manager (360) 892-3998 x300 (360) 892-4883 macy@columbiaint.com Melissa Napoleon, CISR Personal Lines Department Manager (360) 892-3998 x200 (360) 892-4883 melissa@columbiaint.com Melody Matson Personal Lines Account Manager (360) 892-3998 x240 (360) 892-4883 melody@columbiaint.com Mike Norcup, CFE Vice President of Business Development (360) 892-3998 x290 (360) 892-4883 mike@columbiaint.com Percilla Bobo Personal Lines Account Manager (360) 892-3998 x210 (360) 892-4883 percilla@columbiaint.com Scott Mukensnabl, MBA President (360) 892-3998 (360) 892-4883 scott@columbiaint.com Shannon Norris Personal Lines Senior Account Manager (360) 892-3998 x110 (360) 892-4883 shannon@columbiaint.com Whitney Norcup Chief Operating Officer (360) 892-3998 x150 (360) 892-4883 whitney@columbiaint.com Winston Ray President of Ray Insurance Agency (503) 682-3200 x111 (503) 682-3229 winston@rayinsagency.com